Terms of Service – MOTOR ACCESSORIES DIRECT

‌Effective Date: October 10, 2026‌

These Terms of Service are legally binding agreements entered into between you as the user or customer, and MOTOR ACCESSORIES DIRECT PTY LTD, a registered Australian business with its principal operating address at Unit 6, 54–60 Industry Drive, Tweed Heads South, NSW 2486, Australia. You may contact our official customer support team at any time via phone at +61 7 5522 2022, or submit written inquiries to our designated contact email at fernly@motoraccsdirect.com. These terms govern all your access to, browsing of, and transactions completed through our official e-commerce platform hosted at www.motoraccsdirect.com, where we offer a full range of practical, durable car small tools. By visiting, registering an account, browsing products, submitting orders, or using any feature of our website, you fully acknowledge that you have read, understood, and agreed to be bound by every clause outlined in this document. If you do not accept all the terms specified here, you may not access or use any services provided through our platform in any form.

1. Platform Overview and Eligibility to Use

www.motoraccsdirect.com is a dedicated B2C e-commerce platform operated and fully owned exclusively by MOTOR ACCESSORIES DIRECT PTY LTD, focused on designing, manufacturing and selling high-quality daily-use auto accessories for all types of private vehicle owners. The full product catalog available on our platform includes the €7.00 Car Grab Handle Hook for Visor and Console, €23.00 Car Seat Gap Organizer with Cup Holder, €22.00 Collapsible Car Cup Holder Trash Bag, €11.00 Collapsible Car Trunk Organizer Box with Dividers, and €23.00 Hanging Car Backseat Organizer Multiple Pockets, all crafted to make every daily drive far more comfortable, no matter if you are commuting to work, going on a road trip with your family, or running routine errands around the neighborhood.

To create a user account and complete transactions on our platform, you must be at least 16 years of age, and possess the full legal capacity to enter into binding purchase contracts in accordance with the laws of your country or region of residence. If you are accessing our services on behalf of another individual, entity or organization, you confirm that you hold full legal authorization to bind that principal to these Terms of Service, and you agree to take full personal responsibility for any damages or liabilities arising from your unauthorized representation. We reserve the full right to refuse service, suspend accounts, or cancel orders at our sole discretion if we determine that you fail to meet the eligibility requirements, or if we detect any fraudulent, abusive, or illegal activity associated with your account access.

2. User Account Creation and Security Obligations

When you choose to create a registered user account on our platform, you are required to provide accurate, complete, up-to-date and valid personal information including your full legal name, working email address, valid contact phone number and correct residential or shipping address. You may not register an account using the identity of another person without explicit written authorization, nor may you create multiple malicious duplicate accounts for the purpose of violating these terms or misusing platform preferential policies.

You take full and exclusive responsibility for safeguarding your account login credentials, including your custom account password. You agree that you will not disclose your login details to any third party, and you will take all reasonable precautions to prevent unauthorized access to your account. You must immediately notify us via the official contact channels listed in this document if you become aware of any confirmed unauthorized account access, security breach, or suspected fraudulent activity linked to your account. We will not be held liable for any losses, order modifications, unauthorized purchases or account data changes that occur due to your failure to properly secure your account credentials, unless these incidents are directly caused by our proven gross negligence on platform security measures.

You may submit a formal account cancellation application at any time by contacting our support team. After we verify your identity, we will process your cancellation request within 15 working days, and remove all your non-mandatory personal data from our active server systems in accordance with our Privacy Policy. All terms that by their nature are intended to survive account termination will remain in full legal effect after your account is cancelled, including but not limited to clauses on intellectual property protection, liability limitation, dispute resolution, and confidentiality obligations.

3. Product Information, Pricing and Order Submission Rules

We make every reasonable effort to ensure that all product specifications, images, functionality descriptions, usage guidance, and displayed pricing information published on www.motoraccsdirect.com are completely accurate. However, minor differences in product color may exist due to variations in individual device display screen settings, and such slight non-functional chromatic aberration does not qualify as a product quality defect. All listed product prices are denominated in Euros, and they do not include applicable import duties, local consumption taxes, or shipping handling fees unless explicitly stated otherwise on the corresponding product detail page. We reserve the right to adjust product pricing, modify product descriptions, or update promotional activity rules at any time at our sole discretion, without issuing prior individual notification to users.

When you click the “SHOP NOW” button and proceed to complete the checkout process, you confirm your formal, legally binding offer to purchase all the auto accessories added to your shopping cart in line with the displayed terms at the time of order submission. After we successfully process your payment, we will send you an official order confirmation email to your registered email address, which indicates that we have formally accepted your purchase offer, and a valid sales contract is legally formed between you and MOTOR ACCESSORIES DIRECT PTY LTD. In the very rare scenario where a listed product has an obvious, manifest pricing error that is far below the normal market value due to system technical glitches or manual input mistakes, we reserve the right to cancel your paid order of that specific product at any time before dispatch, and issue a full 100% refund of your corresponding payment amount, even if the order has already received a system-generated confirmation notification. Under this circumstance, we will notify you of the pricing error and order cancellation arrangement immediately, and we will not be obligated to supply the product at the incorrectly listed erroneous price.

All orders submitted through our platform are for your personal non-commercial use only. You agree that you will not bulk purchase our auto accessories for the purpose of reselling, redistributing, or conducting commercial secondary transactions without our explicit written prior authorization. If we detect abnormal bulk order behavior that is clearly for resale purposes, we reserve the right to restrict the corresponding account’s ordering permissions, cancel the unshipped bulk orders, and refuse to provide subsequent services to the relevant user without further explanation.

4. Payment Terms and Transaction Security

All payments for your orders on our platform can be completed via all globally recognized mainstream payment methods including credit cards, debit cards, and verified third-party regulated electronic payment services. By submitting your payment information at checkout, you confirm that you are the legal authorized holder of the selected payment method, and you have sufficient available funds to cover the full cost of your order including product value, applicable shipping fees, and any other incurred service charges displayed at the checkout page.

We do not store your full sensitive financial information including complete credit card numbers on our local servers. All payment processing operations are handled by fully licensed, regulated, PCI DSS compliant third-party payment service providers that meet global information security standards. We will take all reasonable industry-standard security measures to protect your transaction data during the entire payment process, but we will not be held responsible for any financial losses caused by your own input errors, payment account theft that occurs outside our system scope, or network security failures that are not under our direct reasonable control. If you encounter any abnormal unauthorized payment transactions linked to your platform account, please contact our support team immediately, and we will work with you and the payment service provider to launch a full investigation as soon as possible.

5. Intellectual Property Rights Protection

All content published on www.motoraccsdirect.com, including but not limited to website page design layout, original text descriptions, product photographs, video demonstration materials, logos, trademarks, graphical interfaces, software codes, and all other platform related assets, are the exclusive intellectual property of MOTOR ACCESSORIES DIRECT PTY LTD, or we have obtained full legal authorization to use such content from the relevant copyright holders. All these intellectual property rights are fully protected by Australian Copyright Act 1968, international copyright treaties, and other global intellectual property protection regulations.

You are strictly prohibited from reproducing, distributing, modifying, publicly displaying, uploading to third-party platforms, commercializing, or using any of our protected intellectual property content for any non-personal use, without our explicit prior written permission. You may not use our company name, registered trademarks, product names, or platform logos in any form of advertising, marketing, or deceptive commercial activity that is not pre-approved by us. If you violate this intellectual property clause and cause any economic loss or reputational damage to our business, you agree that you will take full legal responsibility to compensate us for all resulting damages, legal fees, and related litigation costs.

When you submit product reviews, usage feedback, user-generated content or other public posts on our platform, you automatically grant us a permanent, non-exclusive, royalty-free, worldwide, transferable license to use, reproduce, modify, publish, and distribute that content for the purposes of platform operation, product promotion, and service improvement. You confirm that all user-generated content you post does not infringe on the legal rights, intellectual property rights, or privacy rights of any third party, and you will take full responsibility for all legal consequences arising from the content you publish.

6. Prohibited Conduct on the Platform

You explicitly agree that you will not engage in any of the following prohibited activities when accessing or using our platform:

Any behavior that violates applicable local, national, or international laws, regulations, or court orders, including but not limited to fraudulent payment, money laundering, or purchasing our products for illegal resale in restricted jurisdictions.
Actions that involve unauthorized access to our platform server system, hacking attempts, spreading malicious computer viruses, launching denial-of-service attacks, or attempting to disrupt the normal stable operation of our website and related services.
Collecting, scraping, or obtaining other users’ personal information, our business data, or non-public product information through automated crawler programs, malicious scripts, or other unauthorized technical methods.
Posting, uploading or transmitting any content that is harassing, defamatory, obscene, threatening, or infringes on the legal rights of other users, our staff, or any unrelated third parties.
Abusing the platform’s return and after-sales policies by submitting malicious fraudulent refund requests, making false claims of product defects, or repeatedly filing unreasonable disputes for the sole purpose of obtaining free products or improper economic compensation.
Impersonating any other individual, company, or entity, or falsifying your identity information to deceive our platform or other users.

If we detect that you have engaged in any of the prohibited activities listed above, we reserve the full right to immediately restrict your account access, temporarily suspend or permanently ban your account, cancel all unshipped related orders, and reserve the right to pursue full legal remedies against you to the maximum extent permitted by applicable laws.

7. Liability Limitation Clause

To the maximum extent permitted by Australian Consumer Law and other applicable mandatory legal regulations, MOTOR ACCESSORIES DIRECT PTY LTD shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our platform services or purchased products, including but not limited to loss of profits, loss of business opportunities, business interruption, or any other economic losses that are not directly and reasonably foreseeable by both parties at the time the contract is formed. The total aggregate maximum compensation liability of our company for all possible claims related to your orders or platform usage shall not exceed the total actual amount you have paid to us for the specific order that triggers the corresponding claim.

This liability limitation clause does not apply to circumstances where the damages are caused by our proven gross negligence, intentional illegal misconduct, or circumstances where the relevant liability cannot be legally excluded or limited under the mandatory provisions of applicable consumer protection laws.

8. Policy Amendments and Modifications

We reserve the right to revise, update, or modify the contents of these Terms of Service at any time at our sole discretion, to adapt to new business operation needs, comply with updated legal regulatory requirements, or adjust for new platform function launches. After the revised version of these terms is finalized, we will publish it on the homepage of www.motoraccsdirect.com with a clearly marked updated effective date. The revised terms will officially take effect 7 working days after the public notification is posted. If you continue to access our platform, browse products, or submit new orders after the effective date of the revised terms, it will be deemed that you have fully agreed to all the modified new clauses. If you do not accept the updated revised terms, you may stop using our services and submit a formal account cancellation application at any time.

9. Governing Law and Dispute Resolution

These Terms of Service shall be governed by, construed and interpreted in full accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any dispute, controversy or claim arising out of or related to these Terms of Service, your use of our platform, or the products you purchased from our website, shall first be resolved through friendly amicable negotiation between you and our customer support team. If the dispute cannot be settled through mutual negotiation within 30 working days, both parties agree to submit the dispute to the exclusive jurisdiction of the courts located in Tweed Heads, New South Wales, Australia.

If you have any questions, concerns or inquiries about any clause outlined in these Terms of Service, please contact our support team at fernly@motoraccsdirect.com, and we will respond to your request within 2 working days.